Effective Date: October 1, 2023
At NOVAARC, customer satisfaction is our top priority. If you are not entirely satisfied with your purchase, we are here to help. Please read through our refund policy thoroughly to understand your options.
Several types of goods are exempt from being returned. These include: customized goods, downloadable software, and clearance items.
To initiate a refund, please contact our customer service team at [email protected] with your order details. They will guide you through the return process.
Only regular priced items may be refunded. Unfortunately, sale items cannot be refunded unless otherwise agreed upon in special circumstances.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions about our refund policy, please contact us:
Phone: +1 (234) 567-890
Email: [email protected]
Address: 123 Green Lane, Suite 456, Metropolis, LAT 78901